// CITY_ASSESSMENT
How smart is Malacca City?
Malacca City scores 45.2% against the UN ISO-aligned smart city framework in 2026 — ranked #260 of 388 cities assessed, with every finding traceable to a public source.
Smart score
45.2%
Rank
#260 / 388
Criteria present
27 / 86
Evidence coverage
57%
Malacca City's smart city score by area
6 present · 2 partial · 3 absent · 4 not assessed
3 present · 4 partial · 0 absent · 5 not assessed
1 present · 3 partial · 0 absent · 9 not assessed
2 present · 5 partial · 3 absent · 1 not assessed
6 present · 2 partial · 4 absent · 1 not assessed
4 present · 2 partial · 0 absent · 2 not assessed
5 present · 4 partial · 2 absent · 3 not assessed
Where Malacca City is strong
- ▸Digital Government Services
- ▸Innovation & Economic Development
- ▸Education & Digital Skills
- ▸Critical Infrastructure Resilience
- ▸Open Data & Transparency
Where the gaps are
- ▸Urban Data Platform & Digital Twin
- ▸Connectivity & ICT Infrastructure
- ▸Energy & Smart Grid
- ▸Climate Action & Emissions
- ▸Inclusion & Civic Participation
Evidence highlights
Digital Government Services · Online payments for taxes & fees
MelakaPay provides online payment services for various items including land tax, assessment tax, bills, and compounds to local and government agencies, with options for FPX, credit/debit cards, and DuitNow QR.
https://melakapay.melaka.gov.my/Public Transport & Real-Time Information · Public transport network
Malacca City operates a public bus network, with Melaka Sentral serving as the largest public bus terminal in the city, handling domestic and express buses from 28 operators. Causeway Link also mentions 'SBST Melaka Commences Operations in Melaka' and 'BAS.…
https://www.causewaylink.com.my/sbst-melaka/Public Transport & Real-Time Information · Integrated / contactless ticketing
Public buses in Melaka, specifically 'BAS.MY Melaka', support cashless travel using ManjaLink cards, as well as transit payments with VISA and Mastercard. The Touch 'n Go card is also widely used for public transport in Malaysia.
https://www.causewaylink.com.my/sbst-melaka/Education & Digital Skills · Education provision data
Malaysia has an official open data portal (data.gov.my) that serves as a 'one-stop centre' for various data, including specific files for 'education/schools_district.csv' and 'education/schools_district.parquet', indicating the availability of district-leve…
https://www.data.gov.my/About this assessment
Malacca City was assessed against the 86 criteria of the UN ISO-aligned smart city framework on 2026-09-03 by AI agents gathering evidence from official public sources. Each criterion is marked present, partial or absent, and every finding links to where it was found. Scores refresh continuously as cities publish new evidence.