City assessment
How smart is Malacca City?
Malacca City scores 45.2% against the ISO 37120-series aligned smart city framework in 2026, ranked #323 of 386 by smart reach and #311 on the evidence alone, with every finding traceable to a public source.
Each criterion counts in full where the evidence shows it present, half where partial and nothing where absent, weighted by its category. 33 of 86 are not yet assessed and count as nothing until a finding is made either way. Last assessed 3 Sept 2026.
Smart reach rank
#323 / 386
Smart score
45.2%
Evidenced rank
#311 / 387
Criteria present
27 / 86
Evidence coverage
57%
Malacca City's smart city score by area
6 present · 2 partial · 3 absent · 4 not yet assessed
3 present · 4 partial · 0 absent · 5 not yet assessed
1 present · 3 partial · 0 absent · 9 not yet assessed
2 present · 5 partial · 3 absent · 1 not yet assessed
6 present · 2 partial · 4 absent · 1 not yet assessed
4 present · 2 partial · 0 absent · 2 not yet assessed
5 present · 4 partial · 2 absent · 3 not yet assessed
Where Malacca City is strong
- ▸Digital Government Services
- ▸Innovation & Economic Development
- ▸Education & Digital Skills
- ▸Critical Infrastructure Resilience
- ▸Open Data & Transparency
Where the evidence shows gaps
- ▸Inclusion & Civic Participation · 2 absent, 1 partial
- ▸Urban Data Platform & Digital Twin · 2 absent
- ▸Water & Sanitation · 2 absent, 1 partial
- ▸Governance & Smart-City Operating Model · 2 absent, 1 partial
- ▸Public Safety & Emergency · 2 absent
Not yet assessed
33 of 86 criteria have no finding yet, either way. They count as nothing in the score until one is made, and they are not gaps.
- Active & Shared Mobility3 of 4
- Climate Adaptation & Heat3 of 3
- Connectivity & ICT Infrastructure3 of 4
- Energy & Smart Grid3 of 4
- Green Space & Biodiversity3 of 3
- Climate Action & Emissions2 of 3
- Food Security & Urban Agriculture2 of 2
- Smart Traffic & Electric Vehicles2 of 4
- Air Quality & Monitoring1 of 3
- Health & Digital Health1 of 3
- Housing & Urban Planning1 of 3
- Urban Data Platform & Digital Twin1 of 3
Evidence highlights
Digital Government Services · Online payments for taxes & fees
MelakaPay provides online payment services for various items including land tax, assessment tax, bills, and compounds to local and government agencies, with options for FPX, credit/debit cards, and DuitNow QR.
https://melakapay.melaka.gov.my/Public Transport & Real-Time Information · Public transport network
Malacca City operates a public bus network, with Melaka Sentral serving as the largest public bus terminal in the city, handling domestic and express buses from 28 operators. Causeway Link also mentions 'SBST Melaka Commences Operations in Melaka' and 'BAS.…
https://www.causewaylink.com.my/sbst-melaka/Public Transport & Real-Time Information · Integrated / contactless ticketing
Public buses in Melaka, specifically 'BAS.MY Melaka', support cashless travel using ManjaLink cards, as well as transit payments with VISA and Mastercard. The Touch 'n Go card is also widely used for public transport in Malaysia.
https://www.causewaylink.com.my/sbst-melaka/Education & Digital Skills · Education provision data
Malaysia has an official open data portal (data.gov.my) that serves as a 'one-stop centre' for various data, including specific files for 'education/schools_district.csv' and 'education/schools_district.parquet', indicating the availability of district-leve…
https://www.data.gov.my/About this assessment
Malacca City was assessed against the 86 criteria of the ISO 37120-series aligned smart city framework on 3 Sept 2026 by AI agents gathering evidence from official public sources. Each criterion is marked present, partial or absent, or left not yet assessed, and every finding links to where it was found. Cities are re-assessed in runs, not continuously: the latest finished on 24 Oct 2026.