// CITY_ASSESSMENT
How smart is Shah Alam?
Shah Alam scores 29.6% against the UN ISO-aligned smart city framework in 2026 — ranked #302 of 386 cities assessed, with every finding traceable to a public source.
Smart score
29.6%
Rank
#302 / 386
Criteria present
18 / 86
Evidence coverage
37.2%
Shah Alam's smart city score by area
3 present · 2 partial · 1 absent · 9 not assessed
2 present · 2 partial · 0 absent · 8 not assessed
3 present · 5 partial · 1 absent · 4 not assessed
1 present · 2 partial · 0 absent · 8 not assessed
4 present · 0 partial · 3 absent · 6 not assessed
2 present · 1 partial · 0 absent · 5 not assessed
3 present · 2 partial · 1 absent · 8 not assessed
Where Shah Alam is strong
- ▸Food Security & Urban Agriculture
- ▸Air Quality & Monitoring
- ▸Housing & Urban Planning
- ▸Critical Infrastructure Resilience
- ▸Open Data & Transparency
Where the gaps are
- ▸Governance & Smart-City Operating Model
- ▸Climate Action & Emissions
- ▸Climate Adaptation & Heat
- ▸Innovation & Economic Development
- ▸Green Space & Biodiversity
Evidence highlights
Open Data & Transparency · Official open data portal
Malaysia has an official open data portal, data.gov.my, run by the Government of Malaysia. Additionally, the State of Selangor, where Shah Alam is located, has a data sharing platform called SELGDX.
https://www.data.gov.my/Open Data & Transparency · Programmatic API access
Malaysia's official open data portal, data.gov.my, explicitly offers 'API Docs' and states it caters to 'application developer looking for an API'.
https://www.data.gov.my/Digital Government Services · Citizen reporting / 311 channel
The Majlis Bandaraya Shah Alam (MBSA) uses the 'Sistem Pengurusan Aduan Awam Pihak Berkuasa Tempatan (SISPAA-PBT)' for public complaints, allowing citizens to submit and check the status of their feedback. MBSA transitioned to this centralized system, disco…
https://mbsa.spab.gov.my/eApps/system/index.doHousing & Urban Planning · Affordable housing programme
The Selangor State Property Application System provides information on the "Rumah Selangorku" affordable housing program, including eligibility criteria for applicants in Selangor, where Shah Alam is located.
https://ehartanah.lphs.gov.my/About this assessment
Shah Alam was assessed against the 86 criteria of the UN ISO-aligned smart city framework on 2026-07-11 by AI agents gathering evidence from official public sources. Each criterion is marked present, partial or absent, and every finding links to where it was found. Scores refresh continuously as cities publish new evidence.