// CITY_ASSESSMENT

How smart is Dundee?

Dundee, United Kingdom, scores 69% against the UN ISO-aligned smart city framework in 2026 — ranked #39 of 386 cities assessed, with every finding traceable to a public source.

Smart score

69%

Rank

#39 / 386

Criteria present

50 / 86

Evidence coverage

81.4%

Dundee's smart city score by area

Data, Digital & Smart Foundation67%

5 present · 6 partial · 1 absent · 3 not assessed

Mobility & Transport82%

8 present · 2 partial · 1 absent · 1 not assessed

Environment, Energy & Climate89%

7 present · 2 partial · 0 absent · 4 not assessed

Infrastructure, Water & Waste68%

5 present · 5 partial · 1 absent

Health, Education, Safety & Inclusion92%

11 present · 0 partial · 1 absent · 1 not assessed

Economy, Innovation & Employment88%

7 present · 0 partial · 1 absent

Governance, Resilience & Operating Model79%

7 present · 5 partial · 0 absent · 2 not assessed

Where Dundee is strong

  • Digital Government Services
  • Active & Shared Mobility
  • Air Quality & Monitoring
  • Health & Digital Health
  • Education & Digital Skills

Where the gaps are

  • Connectivity & ICT Infrastructure
  • Urban Data Platform & Digital Twin
  • Inclusion & Civic Participation
  • Public Transport & Real-Time Information
  • Solid Waste & Circular Economy

Evidence highlights

Digital Government Services · Unified online services portal

Dundee City Council operates "MyDundee," a customer portal where residents can access various online services, including reporting issues, managing council tax, and applying for licenses and permits.

https://my.dundeecity.gov.uk/

Digital Government Services · Digital identity / single sign-on

Residents can sign in to the MyDundee portal using a "mygovscot myaccount" or create a local MyDundee account to manage service requests and track their progress.

https://my.dundeecity.gov.uk/

Digital Government Services · Online payments for taxes & fees

The Dundee City Council website features a "Pay For It" section for various services, including Council Tax and garden waste permits.

https://www.dundeecity.gov.uk/

Digital Government Services · Citizen reporting / 311 channel

The MyDundee portal provides a "Report An Issue" service, allowing citizens to report issues like missed bin collections and track the progress of their service requests.

https://my.dundeecity.gov.uk/

About this assessment

Dundee was assessed against the 86 criteria of the UN ISO-aligned smart city framework on 2026-07-10 by AI agents gathering evidence from official public sources. Each criterion is marked present, partial or absent, and every finding links to where it was found. Scores refresh continuously as cities publish new evidence.