// CITY_ASSESSMENT
How smart is Hereford?
Hereford, United Kingdom, scores 63.7% against the UN ISO-aligned smart city framework in 2026 — ranked #75 of 386 cities assessed, with every finding traceable to a public source.
Smart score
63.7%
Rank
#75 / 386
Criteria present
38 / 86
Evidence coverage
82.6%
Hereford's smart city score by area
7 present · 4 partial · 0 absent · 4 not assessed
4 present · 6 partial · 1 absent · 1 not assessed
8 present · 5 partial · 0 absent
3 present · 3 partial · 0 absent · 5 not assessed
8 present · 3 partial · 0 absent · 2 not assessed
5 present · 3 partial · 0 absent
3 present · 9 partial · 0 absent · 2 not assessed
Where Hereford is strong
- ▸Digital Government Services
- ▸Climate Action & Emissions
- ▸Health & Digital Health
- ▸Food Security & Urban Agriculture
- ▸Public Safety & Emergency
Where the gaps are
- ▸Open Data & Transparency
- ▸Water & Sanitation
- ▸Solid Waste & Circular Economy
- ▸Governance & Smart-City Operating Model
- ▸Public Transport & Real-Time Information
Evidence highlights
Digital Government Services · Unified online services portal
Herefordshire Council provides a 'My Account' portal, accessible via 'MyHerefordshire', where residents can register to access various services, including Council Tax, Business Rates, and Housing Benefit/Council Tax Reduction accounts. The main council webs…
https://www.herefordshire.gov.uk/Digital Government Services · Digital identity / single sign-on
Herefordshire Council offers a 'My Account' system, accessible through 'MyHerefordshire', where residents can register and log in to manage their Business Rates, Council Tax, Housing Benefit/Council Tax Reduction, or Landlord accounts, indicating a form of …
https://myaccount.herefordshire.gov.uk/Digital Government Services · Online payments for taxes & fees
The Herefordshire Council website lists 'Pay your Council Tax' as a top task, and the 'My Account' portal allows residents to access their Business Rates and Council Tax accounts, implying online payment capabilities for these local taxes.
https://www.herefordshire.gov.uk/Digital Government Services · Citizen reporting / 311 channel
Herefordshire Council provides an online portal titled 'Report a problem' where citizens can report various issues such as missed bin collections, road problems, fly-tipping, abandoned vehicles, and dog poo.
https://www.herefordshire.gov.uk/About this assessment
Hereford was assessed against the 86 criteria of the UN ISO-aligned smart city framework on 2026-07-10 by AI agents gathering evidence from official public sources. Each criterion is marked present, partial or absent, and every finding links to where it was found. Scores refresh continuously as cities publish new evidence.