City assessment
How smart is Shenzhen?
Shenzhen scores 63.6% against the ISO 37120-series aligned smart city framework in 2026, ranked #59 of 386 by smart reach and #205 on the evidence alone, with every finding traceable to a public source.
Each criterion counts in full where the evidence shows it present, half where partial and nothing where absent, weighted by its category. 11 of 86 are not yet assessed and count as nothing until a finding is made either way. Last assessed 22 Oct 2026.
Smart reach rank
#59 / 386
Smart score
63.6%
Evidenced rank
#205 / 387
Criteria present
44 / 86
Evidence coverage
76.7%
Shenzhen's smart city score by area
12 present · 1 partial · 1 absent · 1 not yet assessed
4 present · 6 partial · 1 absent · 1 not yet assessed
4 present · 4 partial · 0 absent · 5 not yet assessed
1 present · 7 partial · 0 absent · 3 not yet assessed
9 present · 2 partial · 1 absent · 1 not yet assessed
6 present · 1 partial · 1 absent
8 present · 1 partial · 5 absent
Where Shenzhen is strong
- ▸Digital Government Services
- ▸Health & Digital Health
- ▸Education & Digital Skills
- ▸Food Security & Urban Agriculture
- ▸Disaster Risk & Resilience
Where the evidence shows gaps
- ▸Climate Adaptation & Heat · 2 absent
- ▸Governance & Smart-City Operating Model · 2 absent
- ▸Water & Sanitation · 4 partial
- ▸Public Transport & Real-Time Information · 1 absent, 1 partial
- ▸Active & Shared Mobility · 3 partial
Not yet assessed
11 of 86 criteria have no finding yet, either way. They count as nothing in the score until one is made, and they are not gaps.
- Climate Action & Emissions3 of 3
- Solid Waste & Circular Economy3 of 4
- Energy & Smart Grid2 of 4
- Connectivity & ICT Infrastructure1 of 4
- Public Safety & Emergency1 of 4
- Smart Traffic & Electric Vehicles1 of 4
Evidence highlights
Digital Government Services · Digital identity / single sign-on
The Guangdong Government Service Network for Shenzhen allows users to 'log in to your account' to view personal information and access personalized recommended services, indicating a digital identity system for residents.
https://www.gdzwfw.gov.cn/portal/index?region=440300Digital Government Services · Online payments for taxes & fees
The Guangdong Government Service Network, which serves Shenzhen, allows for online payment of driver violations and lists services related to taxation and utility applications (water, electricity, gas), with a general mention of 'online payment' capabilities.
https://www.gdzwfw.gov.cn/portal/index?region=440300Digital Government Services · Citizen reporting / 311 channel
The government service portal includes a 'good/bad review' system for government services, which tracks the number of bad reviews received, their rectification rate, and feedback of rectification results to the public, indicating a channel for citizen repor…
https://www.gdzwfw.gov.cn/portal/index?region=440300Green Space & Biodiversity · Green space provision
Shenzhen has public parks and greenways, with "Parks Shenzhen" being a focus, and has implemented greening projects such as the Shenzhen Super Headquarters Coastal Avenue overhead greening. Shenzhen parks received 7.494 million visitors during the 2026 Nati…
http://cgj.sz.gov.cn/About this assessment
Shenzhen was assessed against the 86 criteria of the ISO 37120-series aligned smart city framework on 22 Oct 2026 by AI agents gathering evidence from official public sources. Each criterion is marked present, partial or absent, or left not yet assessed, and every finding links to where it was found. Cities are re-assessed in runs, not continuously: the latest finished on 24 Oct 2026.