// CITY_ASSESSMENT
How smart is New Orleans?
New Orleans scores 45.6% against the UN ISO-aligned smart city framework in 2026 — ranked #202 of 386 cities assessed, with every finding traceable to a public source.
Smart score
45.6%
Rank
#202 / 386
Criteria present
27 / 86
Evidence coverage
59.3%
New Orleans's smart city score by area
3 present · 3 partial · 1 absent · 8 not assessed
5 present · 4 partial · 0 absent · 3 not assessed
6 present · 1 partial · 2 absent · 4 not assessed
2 present · 4 partial · 2 absent · 3 not assessed
4 present · 3 partial · 0 absent · 6 not assessed
4 present · 2 partial · 0 absent · 2 not assessed
3 present · 7 partial · 0 absent · 4 not assessed
Where New Orleans is strong
- ▸Air Quality & Monitoring
- ▸Food Security & Urban Agriculture
- ▸Health & Digital Health
- ▸Digital Government Services
- ▸Smart Traffic & Electric Vehicles
Where the gaps are
- ▸Open Data & Transparency
- ▸Connectivity & ICT Infrastructure
- ▸Solid Waste & Circular Economy
- ▸Urban Data Platform & Digital Twin
- ▸Inclusion & Civic Participation
Evidence highlights
Digital Government Services · Unified online services portal
New Orleans provides a "MyNOLA Portal" and "NOLA 311" as primary sources for local government information and non-emergency services, allowing users to browse services, information, and submit requests for permits and licenses.
https://www.nola.gov/onestop/Digital Government Services · Online payments for taxes & fees
The City of New Orleans offers online services for tax-related transactions, including the ability to request a lien payoff.
https://www.nola.gov/pay-taxes/Digital Government Services · Citizen reporting / 311 channel
New Orleans operates a NOLA 311 service, accessible via a portal, where citizens can submit new service requests and track the status of their submitted requests.
https://www.nola.gov/311/Smart Traffic & Electric Vehicles · EV charging network
Entergy New Orleans, in collaboration with the City of New Orleans, has installed 30 operational Level 2 EV chargers at 25 sites throughout the city as of December 2023, which can be located and used via the ChargePoint app.
https://www.entergy-neworleans.com/electric-vehicles/About this assessment
New Orleans was assessed against the 86 criteria of the UN ISO-aligned smart city framework on 2026-07-10 by AI agents gathering evidence from official public sources. Each criterion is marked present, partial or absent, and every finding links to where it was found. Scores refresh continuously as cities publish new evidence.